Norman Terry worked for a residential woodworker for several years before joining John Gallin & Son as Mason Tender in 1998. He quickly advanced to Mason Tender Foreman and Superintendent — a position in which he works hand-in-hand with clients, guiding them through the construction process from conception through completion. Norm is one of 22 Terry family members to have worked for John Gallin & Son. Starting with his father and uncle in 1966, the Terry family has a proud tradition of excellent service at Gallin. The Terrys are one of several families with a legacy of multiple generations at Gallin.

ROLE AND RESPONSIBILITIES
As Superintendent, Norm coordinates the day-to-day operations of the job in the field. He ensures that the project adheres to the highest professional standards and is completed on time and on budget. He also serves as a liaison to the client and the architect, providing them with frequent progress reports.

Norm starts each project by reviewing the construction drawings to pinpoint potential problems. He schedules the subcontractors, organizes the trades and makes sure that the correct materials are on hand. When Norm isn’t walking the site to check on progress, he’s on the phone talking with his subcontractors and suppliers in an effort to head off potential problems before they can create delays.

Norm understands that earning the client’s implicit trust is vital to the success of a project. To that end, he goes out of his way to maintain open lines of communication and position himself as an integral part of the client’s team — a hallmark of Gallin service

normanT@gallin.com